WEBVTT #Elemental Media Engine(TM) 2.17.0.602675 00:00:02.869 --> 00:00:03.003 FITNESS 00:00:03.003 --> 00:00:03.603 FITNESS JOINING 00:00:03.603 --> 00:00:03.737 FITNESS JOINING US 00:00:03.737 --> 00:00:03.837 FITNESS JOINING US >> 00:00:03.837 --> 00:00:04.070 FITNESS JOINING US >> THANK 00:00:04.070 --> 00:00:04.304 FITNESS JOINING US >> THANK YOU, 00:00:04.304 --> 00:00:04.604 FITNESS JOINING US >> THANK YOU, NICE 00:00:04.604 --> 00:00:05.105 FITNESS JOINING US >> THANK YOU, NICE TO 00:00:05.105 --> 00:00:06.673 FITNESS JOINING US >> THANK YOU, NICE TO HAVE 00:00:06.673 --> 00:00:06.706 FITNESS JOINING US >> THANK YOU, NICE TO HAVE ME, 00:00:06.706 --> 00:00:07.007 >> THANK YOU, NICE TO HAVE ME, 00:00:07.007 --> 00:00:07.540 >> THANK YOU, NICE TO HAVE ME, APPRECIATE 00:00:07.540 --> 00:00:07.574 >> THANK YOU, NICE TO HAVE ME, APPRECIATE IT. 00:00:07.574 --> 00:00:07.674 APPRECIATE IT. 00:00:07.674 --> 00:00:07.841 APPRECIATE IT. >> 00:00:07.841 --> 00:00:08.041 APPRECIATE IT. >> I 00:00:08.041 --> 00:00:09.242 APPRECIATE IT. >> I SEE 00:00:09.242 --> 00:00:09.943 APPRECIATE IT. >> I SEE YOU'RE 00:00:09.943 --> 00:00:10.710 APPRECIATE IT. >> I SEE YOU'RE ADDING 00:00:10.710 --> 00:00:11.144 APPRECIATE IT. >> I SEE YOU'RE ADDING A 00:00:11.144 --> 00:00:11.311 APPRECIATE IT. >> I SEE YOU'RE ADDING A MASK 00:00:11.311 --> 00:00:11.478 >> I SEE YOU'RE ADDING A MASK 00:00:11.478 --> 00:00:11.611 >> I SEE YOU'RE ADDING A MASK MANDATE 00:00:11.611 --> 00:00:12.112 >> I SEE YOU'RE ADDING A MASK MANDATE THAT 00:00:12.112 --> 00:00:12.278 >> I SEE YOU'RE ADDING A MASK MANDATE THAT YOU 00:00:12.278 --> 00:00:12.746 >> I SEE YOU'RE ADDING A MASK MANDATE THAT YOU ANNOUNCED 00:00:12.746 --> 00:00:12.779 >> I SEE YOU'RE ADDING A MASK MANDATE THAT YOU ANNOUNCED A 00:00:12.779 --> 00:00:13.013 MANDATE THAT YOU ANNOUNCED A 00:00:13.013 --> 00:00:13.213 MANDATE THAT YOU ANNOUNCED A COUPLE 00:00:13.213 --> 00:00:14.347 MANDATE THAT YOU ANNOUNCED A COUPLE DAYS 00:00:14.347 --> 00:00:14.381 MANDATE THAT YOU ANNOUNCED A COUPLE DAYS AGO. 00:00:14.381 --> 00:00:14.481 COUPLE DAYS AGO. 00:00:14.481 --> 00:00:14.647 COUPLE DAYS AGO. IS 00:00:14.647 --> 00:00:15.949 COUPLE DAYS AGO. IS THAT 00:00:15.949 --> 00:00:16.182 COUPLE DAYS AGO. IS THAT IS 00:00:16.182 --> 00:00:16.383 COUPLE DAYS AGO. IS THAT IS SIGNAL 00:00:16.383 --> 00:00:17.117 COUPLE DAYS AGO. IS THAT IS SIGNAL OF 00:00:17.117 --> 00:00:17.150 COUPLE DAYS AGO. IS THAT IS SIGNAL OF THE 00:00:17.150 --> 00:00:17.684 IS THAT IS SIGNAL OF THE 00:00:17.684 --> 00:00:17.951 IS THAT IS SIGNAL OF THE EVOLUTION 00:00:17.951 --> 00:00:18.051 IS THAT IS SIGNAL OF THE EVOLUTION OF 00:00:18.051 --> 00:00:18.418 IS THAT IS SIGNAL OF THE EVOLUTION OF POLICY 00:00:18.418 --> 00:00:18.585 IS THAT IS SIGNAL OF THE EVOLUTION OF POLICY THAT 00:00:18.585 --> 00:00:18.752 IS THAT IS SIGNAL OF THE EVOLUTION OF POLICY THAT GYMS 00:00:18.752 --> 00:00:19.119 EVOLUTION OF POLICY THAT GYMS 00:00:19.119 --> 00:00:19.486 EVOLUTION OF POLICY THAT GYMS ARE 00:00:19.486 --> 00:00:19.586 EVOLUTION OF POLICY THAT GYMS ARE FIGURING 00:00:19.586 --> 00:00:19.853 EVOLUTION OF POLICY THAT GYMS ARE FIGURING OUT 00:00:19.853 --> 00:00:20.120 EVOLUTION OF POLICY THAT GYMS ARE FIGURING OUT HOW 00:00:20.120 --> 00:00:20.320 EVOLUTION OF POLICY THAT GYMS ARE FIGURING OUT HOW TO 00:00:20.320 --> 00:00:20.653 EVOLUTION OF POLICY THAT GYMS ARE FIGURING OUT HOW TO DO 00:00:20.653 --> 00:00:20.687 EVOLUTION OF POLICY THAT GYMS ARE FIGURING OUT HOW TO DO THIS? 00:00:20.687 --> 00:00:20.787 ARE FIGURING OUT HOW TO DO THIS? 00:00:20.787 --> 00:00:20.954 ARE FIGURING OUT HOW TO DO THIS? >> 00:00:20.954 --> 00:00:21.654 ARE FIGURING OUT HOW TO DO THIS? >> I 00:00:21.654 --> 00:00:21.955 ARE FIGURING OUT HOW TO DO THIS? >> I THINK 00:00:21.955 --> 00:00:22.122 ARE FIGURING OUT HOW TO DO THIS? >> I THINK AS 00:00:22.122 --> 00:00:22.389 ARE FIGURING OUT HOW TO DO THIS? >> I THINK AS YOU 00:00:22.389 --> 00:00:22.589 ARE FIGURING OUT HOW TO DO THIS? >> I THINK AS YOU SEE 00:00:22.589 --> 00:00:23.656 ARE FIGURING OUT HOW TO DO THIS? >> I THINK AS YOU SEE SOME 00:00:23.656 --> 00:00:23.823 ARE FIGURING OUT HOW TO DO THIS? >> I THINK AS YOU SEE SOME OF 00:00:23.823 --> 00:00:24.090 >> I THINK AS YOU SEE SOME OF 00:00:24.090 --> 00:00:26.960 >> I THINK AS YOU SEE SOME OF THE 00:00:26.960 --> 00:00:28.495 >> I THINK AS YOU SEE SOME OF THE SPIKING 00:00:28.495 --> 00:00:28.528 >> I THINK AS YOU SEE SOME OF THE SPIKING STATES 00:00:28.528 --> 00:00:28.995 THE SPIKING STATES 00:00:28.995 --> 00:00:29.195 THE SPIKING STATES THE 00:00:29.195 --> 00:00:29.229 THE SPIKING STATES THE SAFETY 00:00:29.229 --> 00:00:29.629 THE SPIKING STATES THE SAFETY OF 00:00:29.629 --> 00:00:30.096 THE SPIKING STATES THE SAFETY OF EVERYBODY, 00:00:30.096 --> 00:00:30.130 THE SPIKING STATES THE SAFETY OF EVERYBODY, AND 00:00:30.130 --> 00:00:30.530 THE SAFETY OF EVERYBODY, AND 00:00:30.530 --> 00:00:30.764 THE SAFETY OF EVERYBODY, AND THIS 00:00:30.764 --> 00:00:31.064 THE SAFETY OF EVERYBODY, AND THIS IS 00:00:31.064 --> 00:00:31.264 THE SAFETY OF EVERYBODY, AND THIS IS A 00:00:31.264 --> 00:00:31.531 THE SAFETY OF EVERYBODY, AND THIS IS A GOOD 00:00:31.531 --> 00:00:34.034 THE SAFETY OF EVERYBODY, AND THIS IS A GOOD STEP 00:00:34.034 --> 00:00:34.567 THE SAFETY OF EVERYBODY, AND THIS IS A GOOD STEP FOR 00:00:34.567 --> 00:00:41.808 THE SAFETY OF EVERYBODY, AND THIS IS A GOOD STEP FOR US 00:00:41.808 --> 00:00:41.841 THE SAFETY OF EVERYBODY, AND THIS IS A GOOD STEP FOR US HERE. 00:00:41.841 --> 00:00:41.941 THIS IS A GOOD STEP FOR US HERE. 00:00:41.941 --> 00:00:42.175 THIS IS A GOOD STEP FOR US HERE. >> 00:00:42.175 --> 00:00:42.442 THIS IS A GOOD STEP FOR US HERE. >> TELL 00:00:42.442 --> 00:00:42.609 THIS IS A GOOD STEP FOR US HERE. >> TELL ME 00:00:42.609 --> 00:00:42.742 THIS IS A GOOD STEP FOR US HERE. >> TELL ME HOW 00:00:42.742 --> 00:00:44.444 THIS IS A GOOD STEP FOR US HERE. >> TELL ME HOW IT 00:00:44.444 --> 00:00:44.644 THIS IS A GOOD STEP FOR US HERE. >> TELL ME HOW IT REOPENED, 00:00:44.644 --> 00:00:44.811 THIS IS A GOOD STEP FOR US HERE. >> TELL ME HOW IT REOPENED, AND 00:00:44.811 --> 00:00:45.011 >> TELL ME HOW IT REOPENED, AND 00:00:45.011 --> 00:00:45.145 >> TELL ME HOW IT REOPENED, AND IF 00:00:45.145 --> 00:00:45.545 >> TELL ME HOW IT REOPENED, AND IF ANY 00:00:45.545 --> 00:00:45.745 >> TELL ME HOW IT REOPENED, AND IF ANY OF 00:00:45.745 --> 00:00:45.945 >> TELL ME HOW IT REOPENED, AND IF ANY OF THEM 00:00:45.945 --> 00:00:46.146 >> TELL ME HOW IT REOPENED, AND IF ANY OF THEM HAD 00:00:46.146 --> 00:00:46.479 >> TELL ME HOW IT REOPENED, AND IF ANY OF THEM HAD TO 00:00:46.479 --> 00:00:46.880 >> TELL ME HOW IT REOPENED, AND IF ANY OF THEM HAD TO CLOSE, 00:00:46.880 --> 00:00:46.913 >> TELL ME HOW IT REOPENED, AND IF ANY OF THEM HAD TO CLOSE, AND 00:00:46.913 --> 00:00:47.080 IF ANY OF THEM HAD TO CLOSE, AND 00:00:47.080 --> 00:00:47.247 IF ANY OF THEM HAD TO CLOSE, AND YOU 00:00:47.247 --> 00:00:47.447 IF ANY OF THEM HAD TO CLOSE, AND YOU MUST 00:00:47.447 --> 00:00:47.947 IF ANY OF THEM HAD TO CLOSE, AND YOU MUST HAVE 00:00:47.947 --> 00:00:48.181 IF ANY OF THEM HAD TO CLOSE, AND YOU MUST HAVE GOOD 00:00:48.181 --> 00:00:48.314 IF ANY OF THEM HAD TO CLOSE, AND YOU MUST HAVE GOOD DATA 00:00:48.314 --> 00:00:48.548 IF ANY OF THEM HAD TO CLOSE, AND YOU MUST HAVE GOOD DATA ON 00:00:48.548 --> 00:00:48.715 IF ANY OF THEM HAD TO CLOSE, AND YOU MUST HAVE GOOD DATA ON YOUR 00:00:48.715 --> 00:00:48.915 YOU MUST HAVE GOOD DATA ON YOUR 00:00:48.915 --> 00:00:48.982 YOU MUST HAVE GOOD DATA ON YOUR CUSTOMER 00:00:48.982 --> 00:00:49.849 YOU MUST HAVE GOOD DATA ON YOUR CUSTOMER BASE 00:00:49.849 --> 00:00:50.083 YOU MUST HAVE GOOD DATA ON YOUR CUSTOMER BASE IN 00:00:50.083 --> 00:00:50.250 YOU MUST HAVE GOOD DATA ON YOUR CUSTOMER BASE IN TERMS 00:00:50.250 --> 00:00:50.517 YOU MUST HAVE GOOD DATA ON YOUR CUSTOMER BASE IN TERMS OF 00:00:50.517 --> 00:00:50.683 YOU MUST HAVE GOOD DATA ON YOUR CUSTOMER BASE IN TERMS OF HOW 00:00:50.683 --> 00:00:51.551 CUSTOMER BASE IN TERMS OF HOW 00:00:51.551 --> 00:00:51.751 CUSTOMER BASE IN TERMS OF HOW GOOD 00:00:51.751 --> 00:00:51.985 CUSTOMER BASE IN TERMS OF HOW GOOD THEY 00:00:51.985 --> 00:00:52.118 CUSTOMER BASE IN TERMS OF HOW GOOD THEY FEEL 00:00:52.118 --> 00:00:52.185 CUSTOMER BASE IN TERMS OF HOW GOOD THEY FEEL AND 00:00:52.185 --> 00:00:53.019 CUSTOMER BASE IN TERMS OF HOW GOOD THEY FEEL AND HOW 00:00:53.019 --> 00:00:53.420 CUSTOMER BASE IN TERMS OF HOW GOOD THEY FEEL AND HOW MUCH 00:00:53.420 --> 00:00:53.453 CUSTOMER BASE IN TERMS OF HOW GOOD THEY FEEL AND HOW MUCH THEY 00:00:53.453 --> 00:00:53.586 GOOD THEY FEEL AND HOW MUCH THEY 00:00:53.586 --> 00:00:53.653 GOOD THEY FEEL AND HOW MUCH THEY WANT 00:00:53.653 --> 00:00:54.020 GOOD THEY FEEL AND HOW MUCH THEY WANT TO 00:00:54.020 --> 00:00:54.387 GOOD THEY FEEL AND HOW MUCH THEY WANT TO COME 00:00:54.387 --> 00:00:54.421 GOOD THEY FEEL AND HOW MUCH THEY WANT TO COME BACK. 00:00:54.421 --> 00:00:54.888 WANT TO COME BACK. 00:00:54.888 --> 00:00:55.255 WANT TO COME BACK. >> 00:00:55.255 --> 00:00:55.822 WANT TO COME BACK. >> YEAH, 00:00:55.822 --> 00:00:57.190 WANT TO COME BACK. >> YEAH, WE 00:00:57.190 --> 00:00:57.724 WANT TO COME BACK. >> YEAH, WE HAVE 00:00:57.724 --> 00:00:57.957 WANT TO COME BACK. >> YEAH, WE HAVE 1450 00:00:57.957 --> 00:00:58.224 WANT TO COME BACK. >> YEAH, WE HAVE 1450 STORES 00:00:58.224 --> 00:00:58.391 WANT TO COME BACK. >> YEAH, WE HAVE 1450 STORES UP 00:00:58.391 --> 00:00:58.525 >> YEAH, WE HAVE 1450 STORES UP 00:00:58.525 --> 00:00:58.758 >> YEAH, WE HAVE 1450 STORES UP TODAY 00:00:58.758 --> 00:00:59.959 >> YEAH, WE HAVE 1450 STORES UP TODAY OUT 00:00:59.959 --> 00:01:00.393 >> YEAH, WE HAVE 1450 STORES UP TODAY OUT OF 00:01:00.393 --> 00:01:00.427 >> YEAH, WE HAVE 1450 STORES UP TODAY OUT OF 2,000 00:01:00.427 --> 00:01:00.660 TODAY OUT OF 2,000 00:01:00.660 --> 00:01:01.461 TODAY OUT OF 2,000 WE 00:01:01.461 --> 00:01:01.661 TODAY OUT OF 2,000 WE WERE 00:01:01.661 --> 00:01:01.895 TODAY OUT OF 2,000 WE WERE OPEN 00:01:01.895 --> 00:01:02.929 TODAY OUT OF 2,000 WE WERE OPEN IN 00:01:02.929 --> 00:01:03.096 TODAY OUT OF 2,000 WE WERE OPEN IN ARIZONA 00:01:03.096 --> 00:01:03.430 WE WERE OPEN IN ARIZONA 00:01:03.430 --> 00:01:04.330 WE WERE OPEN IN ARIZONA TEMPORARILY 00:01:04.330 --> 00:01:04.531 WE WERE OPEN IN ARIZONA TEMPORARILY AND 00:01:04.531 --> 00:01:05.065 WE WERE OPEN IN ARIZONA TEMPORARILY AND THEN 00:01:05.065 --> 00:01:07.233 WE WERE OPEN IN ARIZONA TEMPORARILY AND THEN NOW 00:01:07.233 --> 00:01:07.267 WE WERE OPEN IN ARIZONA TEMPORARILY AND THEN NOW WE'RE 00:01:07.267 --> 00:01:07.434 TEMPORARILY AND THEN NOW WE'RE 00:01:07.434 --> 00:01:07.534 TEMPORARILY AND THEN NOW WE'RE CLOSED 00:01:07.534 --> 00:01:08.468 TEMPORARILY AND THEN NOW WE'RE CLOSED AGAIN 00:01:08.468 --> 00:01:08.501 TEMPORARILY AND THEN NOW WE'RE CLOSED AGAIN UNFORTUNATELY 00:01:08.501 --> 00:01:08.835 CLOSED AGAIN UNFORTUNATELY 00:01:08.835 --> 00:01:09.335 CLOSED AGAIN UNFORTUNATELY OUR 00:01:09.335 --> 00:01:09.536 CLOSED AGAIN UNFORTUNATELY OUR MEMBERS, 00:01:09.536 --> 00:01:09.936 CLOSED AGAIN UNFORTUNATELY OUR MEMBERS, THE 00:01:09.936 --> 00:01:10.370 CLOSED AGAIN UNFORTUNATELY OUR MEMBERS, THE CUSTOMER 00:01:10.370 --> 00:01:10.603 OUR MEMBERS, THE CUSTOMER 00:01:10.603 --> 00:01:10.637 OUR MEMBERS, THE CUSTOMER SENTIMENT, 00:01:10.637 --> 00:01:11.004 OUR MEMBERS, THE CUSTOMER SENTIMENT, I 00:01:11.004 --> 00:01:11.104 OUR MEMBERS, THE CUSTOMER SENTIMENT, I COULD 00:01:11.104 --> 00:01:11.371 OUR MEMBERS, THE CUSTOMER SENTIMENT, I COULD NOT 00:01:11.371 --> 00:01:12.105 OUR MEMBERS, THE CUSTOMER SENTIMENT, I COULD NOT BE 00:01:12.105 --> 00:01:12.138 OUR MEMBERS, THE CUSTOMER SENTIMENT, I COULD NOT BE MORE 00:01:12.138 --> 00:01:13.006 SENTIMENT, I COULD NOT BE MORE 00:01:13.006 --> 00:01:13.106 SENTIMENT, I COULD NOT BE MORE PLEASED 00:01:13.106 --> 00:01:13.506 SENTIMENT, I COULD NOT BE MORE PLEASED WITH 00:01:13.506 --> 00:01:13.673 SENTIMENT, I COULD NOT BE MORE PLEASED WITH THE 00:01:13.673 --> 00:01:13.773 SENTIMENT, I COULD NOT BE MORE PLEASED WITH THE EXCITEMENT 00:01:13.773 --> 00:01:14.107 PLEASED WITH THE EXCITEMENT 00:01:14.107 --> 00:01:14.574 PLEASED WITH THE EXCITEMENT ABOUT 00:01:14.574 --> 00:01:14.974 PLEASED WITH THE EXCITEMENT ABOUT COMING 00:01:14.974 --> 00:01:15.008 PLEASED WITH THE EXCITEMENT ABOUT COMING IN. 00:01:15.008 --> 00:01:15.141 ABOUT COMING IN. 00:01:15.141 --> 00:01:15.375 ABOUT COMING IN. WHAT 00:01:15.375 --> 00:01:15.608 ABOUT COMING IN. WHAT THEY'RE 00:01:15.608 --> 00:01:15.909 ABOUT COMING IN. WHAT THEY'RE SAYING 00:01:15.909 --> 00:01:17.610 ABOUT COMING IN. WHAT THEY'RE SAYING ABOUT 00:01:17.610 --> 00:01:17.777 ABOUT COMING IN. WHAT THEY'RE SAYING ABOUT THE 00:01:17.777 --> 00:01:19.179 WHAT THEY'RE SAYING ABOUT THE 00:01:19.179 --> 00:01:20.613 WHAT THEY'RE SAYING ABOUT THE PROTOCOLS 00:01:20.613 --> 00:01:25.618 WHAT THEY'RE SAYING ABOUT THE PROTOCOLS IN 00:01:25.618 --> 00:01:25.652 WHAT THEY'RE SAYING ABOUT THE PROTOCOLS IN PLACE 00:01:25.652 --> 00:01:26.586 PROTOCOLS IN PLACE 00:01:26.586 --> 00:01:28.321 PROTOCOLS IN PLACE THE 00:01:28.321 --> 00:01:28.655 PROTOCOLS IN PLACE THE STAFF 00:01:28.655 --> 00:01:28.888 PROTOCOLS IN PLACE THE STAFF STAFF 00:01:28.888 --> 00:01:29.089 PROTOCOLS IN PLACE THE STAFF STAFF COMING 00:01:29.089 --> 00:01:29.522 PROTOCOLS IN PLACE THE STAFF STAFF COMING BACK 00:01:29.522 --> 00:01:29.556 PROTOCOLS IN PLACE THE STAFF STAFF COMING BACK IN 00:01:29.556 --> 00:01:29.689 THE STAFF STAFF COMING BACK IN 00:01:29.689 --> 00:01:29.722 THE STAFF STAFF COMING BACK IN HERE 00:01:29.722 --> 00:01:29.989 THE STAFF STAFF COMING BACK IN HERE TO 00:01:29.989 --> 00:01:32.625 THE STAFF STAFF COMING BACK IN HERE TO GET 00:01:32.625 --> 00:01:32.826 THE STAFF STAFF COMING BACK IN HERE TO GET BACK 00:01:32.826 --> 00:01:35.295 THE STAFF STAFF COMING BACK IN HERE TO GET BACK TO 00:01:35.295 --> 00:01:35.328 THE STAFF STAFF COMING BACK IN HERE TO GET BACK TO WORK 00:01:35.328 --> 00:01:35.495 HERE TO GET BACK TO WORK 00:01:35.495 --> 00:01:35.762 HERE TO GET BACK TO WORK >> 00:01:35.762 --> 00:01:36.162 HERE TO GET BACK TO WORK >> 59% 00:01:36.162 --> 00:01:36.329 HERE TO GET BACK TO WORK >> 59% OF 00:01:36.329 --> 00:01:36.496 HERE TO GET BACK TO WORK >> 59% OF AMERICANS 00:01:36.496 --> 00:01:36.996 HERE TO GET BACK TO WORK >> 59% OF AMERICANS SAY 00:01:36.996 --> 00:01:37.030 HERE TO GET BACK TO WORK >> 59% OF AMERICANS SAY THEY 00:01:37.030 --> 00:01:37.197 >> 59% OF AMERICANS SAY THEY 00:01:37.197 --> 00:01:38.064 >> 59% OF AMERICANS SAY THEY WILL 00:01:38.064 --> 00:01:38.264 >> 59% OF AMERICANS SAY THEY WILL NOT 00:01:38.264 --> 00:01:38.398 >> 59% OF AMERICANS SAY THEY WILL NOT RENEW 00:01:38.398 --> 00:01:39.265 >> 59% OF AMERICANS SAY THEY WILL NOT RENEW THEIR 00:01:39.265 --> 00:01:39.566 >> 59% OF AMERICANS SAY THEY WILL NOT RENEW THEIR GYM 00:01:39.566 --> 00:01:39.599 >> 59% OF AMERICANS SAY THEY WILL NOT RENEW THEIR GYM MEMBERS 00:01:39.599 --> 00:01:39.699 WILL NOT RENEW THEIR GYM MEMBERS 00:01:39.699 --> 00:01:42.769 WILL NOT RENEW THEIR GYM MEMBERS SO 00:01:42.769 --> 00:01:46.372 WILL NOT RENEW THEIR GYM MEMBERS SO I'M 00:01:46.372 --> 00:01:46.606 WILL NOT RENEW THEIR GYM MEMBERS SO I'M WONDERING 00:01:46.606 --> 00:01:50.176 WILL NOT RENEW THEIR GYM MEMBERS SO I'M WONDERING ABOUT 00:01:50.176 --> 00:01:50.210 WILL NOT RENEW THEIR GYM MEMBERS SO I'M WONDERING ABOUT THE 00:01:50.210 --> 00:01:50.477 SO I'M WONDERING ABOUT THE 00:01:50.477 --> 00:01:50.677 SO I'M WONDERING ABOUT THE ACQUISITIONS 00:01:50.677 --> 00:01:53.480 SO I'M WONDERING ABOUT THE ACQUISITIONS AND 00:01:53.480 --> 00:01:53.513 SO I'M WONDERING ABOUT THE ACQUISITIONS AND TECHNOLOGY. 00:01:53.513 --> 00:01:53.646 ACQUISITIONS AND TECHNOLOGY. 00:01:53.646 --> 00:01:53.713 ACQUISITIONS AND TECHNOLOGY. WHAT 00:01:53.713 --> 00:01:54.080 ACQUISITIONS AND TECHNOLOGY. WHAT ARE 00:01:54.080 --> 00:01:54.347 ACQUISITIONS AND TECHNOLOGY. WHAT ARE YOU 00:01:54.347 --> 00:01:54.447 ACQUISITIONS AND TECHNOLOGY. WHAT ARE YOU THINKING 00:01:54.447 --> 00:01:54.814 ACQUISITIONS AND TECHNOLOGY. WHAT ARE YOU THINKING ABOUT 00:01:54.814 --> 00:01:54.981 WHAT ARE YOU THINKING ABOUT 00:01:54.981 --> 00:01:55.014 WHAT ARE YOU THINKING ABOUT THAT 00:01:55.014 --> 00:01:55.115 THAT 00:01:55.115 --> 00:01:55.181 THAT >> 00:01:55.181 --> 00:01:55.415 THAT >> I 00:01:55.415 --> 00:01:57.383 THAT >> I THINK 00:01:57.383 --> 00:01:57.484 THAT >> I THINK ONE 00:01:57.484 --> 00:01:57.550 THAT >> I THINK ONE THING 00:01:57.550 --> 00:01:57.650 THAT >> I THINK ONE THING WITH 00:01:57.650 --> 00:01:57.684 THAT >> I THINK ONE THING WITH THAT 00:01:57.684 --> 00:01:57.851 >> I THINK ONE THING WITH THAT 00:01:57.851 --> 00:01:57.884 >> I THINK ONE THING WITH THAT SURVEY 00:01:57.884 --> 00:01:57.951 >> I THINK ONE THING WITH THAT SURVEY IS 00:01:57.951 --> 00:01:58.651 >> I THINK ONE THING WITH THAT SURVEY IS IF 00:01:58.651 --> 00:01:58.985 >> I THINK ONE THING WITH THAT SURVEY IS IF YOU 00:01:58.985 --> 00:01:59.252 >> I THINK ONE THING WITH THAT SURVEY IS IF YOU LOOK 00:01:59.252 --> 00:02:00.220 >> I THINK ONE THING WITH THAT SURVEY IS IF YOU LOOK AT 00:02:00.220 --> 00:02:00.253 >> I THINK ONE THING WITH THAT SURVEY IS IF YOU LOOK AT THE 00:02:00.253 --> 00:02:01.554 SURVEY IS IF YOU LOOK AT THE 00:02:01.554 --> 00:02:02.355 SURVEY IS IF YOU LOOK AT THE AVERAGE 00:02:02.355 --> 00:02:02.789 SURVEY IS IF YOU LOOK AT THE AVERAGE SURVEY 00:02:02.789 --> 00:02:03.823 SURVEY IS IF YOU LOOK AT THE AVERAGE SURVEY IT 00:02:03.823 --> 00:02:04.324 SURVEY IS IF YOU LOOK AT THE AVERAGE SURVEY IT IS 00:02:04.324 --> 00:02:04.691 SURVEY IS IF YOU LOOK AT THE AVERAGE SURVEY IT IS $400 00:02:04.691 --> 00:02:04.858 SURVEY IS IF YOU LOOK AT THE AVERAGE SURVEY IT IS $400 A 00:02:04.858 --> 00:02:05.158 AVERAGE SURVEY IT IS $400 A 00:02:05.158 --> 00:02:08.928 AVERAGE SURVEY IT IS $400 A MONTH 00:02:08.928 --> 00:02:09.028 AVERAGE SURVEY IT IS $400 A MONTH BUT 00:02:09.028 --> 00:02:09.162 AVERAGE SURVEY IT IS $400 A MONTH BUT PLANT 00:02:09.162 --> 00:02:09.462 AVERAGE SURVEY IT IS $400 A MONTH BUT PLANT FI 00:02:09.462 --> 00:02:09.829 AVERAGE SURVEY IT IS $400 A MONTH BUT PLANT ET 00:02:09.829 --> 00:02:10.230 AVERAGE SURVEY IT IS $400 A MONTH BUT PLANT ET FITNESS, 00:02:10.230 --> 00:02:10.630 AVERAGE SURVEY IT IS $400 A MONTH BUT PLANT ET FITNESS, IT 00:02:10.630 --> 00:02:10.797 MONTH BUT PLANT ET FITNESS, IT 00:02:10.797 --> 00:02:11.064 MONTH BUT PLANT ET FITNESS, IT ONLY 00:02:11.064 --> 00:02:12.499 MONTH BUT PLANT ET FITNESS, IT ONLY $10 00:02:12.499 --> 00:02:12.732 MONTH BUT PLANT ET FITNESS, IT ONLY $10 A 00:02:12.732 --> 00:02:12.765 MONTH BUT PLANT ET FITNESS, IT ONLY $10 A MONTH 00:02:12.765 --> 00:02:12.866 ONLY $10 A MONTH 00:02:12.866 --> 00:02:13.099 ONLY $10 A MONTH YOU 00:02:13.099 --> 00:02:13.500 ONLY $10 A MONTH YOU ALMOST 00:02:13.500 --> 00:02:13.967 ONLY $10 A MONTH YOU ALMOST CAN'T 00:02:13.967 --> 00:02:14.534 ONLY $10 A MONTH YOU ALMOST CAN'T DO 00:02:14.534 --> 00:02:16.402 ONLY $10 A MONTH YOU ALMOST CAN'T DO THAT 00:02:16.402 --> 00:02:16.836 ONLY $10 A MONTH YOU ALMOST CAN'T DO THAT AT 00:02:16.836 --> 00:02:17.237 YOU ALMOST CAN'T DO THAT AT 00:02:17.237 --> 00:02:17.270 YOU ALMOST CAN'T DO THAT AT HOME 00:02:17.270 --> 00:02:18.338 HOME 00:02:18.338 --> 00:02:18.738 HOME HOME 00:02:18.738 --> 00:02:20.206 HOME HOME FITNESS 00:02:20.206 --> 00:02:21.207 HOME HOME FITNESS IS 00:02:21.207 --> 00:02:21.341 HOME HOME FITNESS IS A 00:02:21.341 --> 00:02:22.575 HOME HOME FITNESS IS A REALLY 00:02:22.575 --> 00:02:22.609 HOME HOME FITNESS IS A REALLY GREAT 00:02:22.609 --> 00:02:22.876 HOME FITNESS IS A REALLY GREAT 00:02:22.876 --> 00:02:22.909 HOME FITNESS IS A REALLY GREAT SUPPLEMENT 00:02:22.909 --> 00:02:23.176 SUPPLEMENT 00:02:23.176 --> 00:02:24.210 SUPPLEMENT IT 00:02:24.210 --> 00:02:24.544 SUPPLEMENT IT HAS 00:02:24.544 --> 00:02:24.878 SUPPLEMENT IT HAS BEEN 00:02:24.878 --> 00:02:25.011 SUPPLEMENT IT HAS BEEN AROUND 00:02:25.011 --> 00:02:26.212 SUPPLEMENT IT HAS BEEN AROUND SINCE 00:02:26.212 --> 00:02:26.246 SUPPLEMENT IT HAS BEEN AROUND SINCE RICHARD 00:02:26.246 --> 00:02:26.446 IT HAS BEEN AROUND SINCE RICHARD 00:02:26.446 --> 00:02:26.479 IT HAS BEEN AROUND SINCE RICHARD SIMMONS. 00:02:26.479 --> 00:02:26.646 SIMMONS. 00:02:26.646 --> 00:02:26.880 SIMMONS. BUT 00:02:26.880 --> 00:02:27.147 SIMMONS. BUT THE 00:02:27.147 --> 00:02:27.413 SIMMONS. BUT THE QUALITY 00:02:27.413 --> 00:02:27.647 SIMMONS. BUT THE QUALITY AND 00:02:27.647 --> 00:02:27.814 SIMMONS. BUT THE QUALITY AND ENVIRONMENT 00:02:27.814 --> 00:02:27.914 BUT THE QUALITY AND ENVIRONMENT 00:02:27.914 --> 00:02:28.081 BUT THE QUALITY AND ENVIRONMENT OF 00:02:28.081 --> 00:02:28.314 BUT THE QUALITY AND ENVIRONMENT OF EQUIPMENT 00:02:28.314 --> 00:02:29.282 BUT THE QUALITY AND ENVIRONMENT OF EQUIPMENT AT 00:02:29.282 --> 00:02:29.749 BUT THE QUALITY AND ENVIRONMENT OF EQUIPMENT AT A 00:02:29.749 --> 00:02:30.783 BUT THE QUALITY AND ENVIRONMENT OF EQUIPMENT AT A FACILITY, 00:02:30.783 --> 00:02:30.950 BUT THE QUALITY AND ENVIRONMENT OF EQUIPMENT AT A FACILITY, AND 00:02:30.950 --> 00:02:31.184 OF EQUIPMENT AT A FACILITY, AND 00:02:31.184 --> 00:02:31.217 OF EQUIPMENT AT A FACILITY, AND PERSONALLY 00:02:31.217 --> 00:02:31.284 OF EQUIPMENT AT A FACILITY, AND PERSONALLY I 00:02:31.284 --> 00:02:32.085 OF EQUIPMENT AT A FACILITY, AND PERSONALLY I HAVE 00:02:32.085 --> 00:02:32.285 OF EQUIPMENT AT A FACILITY, AND PERSONALLY I HAVE A 00:02:32.285 --> 00:02:32.485 OF EQUIPMENT AT A FACILITY, AND PERSONALLY I HAVE A GYM 00:02:32.485 --> 00:02:32.719 OF EQUIPMENT AT A FACILITY, AND PERSONALLY I HAVE A GYM IN 00:02:32.719 --> 00:02:33.052 OF EQUIPMENT AT A FACILITY, AND PERSONALLY I HAVE A GYM IN MY 00:02:33.052 --> 00:02:33.253 PERSONALLY I HAVE A GYM IN MY 00:02:33.253 --> 00:02:33.486 PERSONALLY I HAVE A GYM IN MY BASEMENT, 00:02:33.486 --> 00:02:33.953 PERSONALLY I HAVE A GYM IN MY BASEMENT, BUT 00:02:33.953 --> 00:02:34.087 PERSONALLY I HAVE A GYM IN MY BASEMENT, BUT I 00:02:34.087 --> 00:02:34.621 PERSONALLY I HAVE A GYM IN MY BASEMENT, BUT I WORK 00:02:34.621 --> 00:02:35.355 PERSONALLY I HAVE A GYM IN MY BASEMENT, BUT I WORK OUT 00:02:35.355 --> 00:02:35.855 PERSONALLY I HAVE A GYM IN MY BASEMENT, BUT I WORK OUT AT 00:02:35.855 --> 00:02:35.889 PERSONALLY I HAVE A GYM IN MY BASEMENT, BUT I WORK OUT AT MY 00:02:35.889 --> 00:02:36.055 BASEMENT, BUT I WORK OUT AT MY 00:02:36.055 --> 00:02:36.289 BASEMENT, BUT I WORK OUT AT MY LOCAL 00:02:36.289 --> 00:02:36.422 BASEMENT, BUT I WORK OUT AT MY LOCAL PLANET 00:02:36.422 --> 00:02:36.656 BASEMENT, BUT I WORK OUT AT MY LOCAL PLANET AS 00:02:36.656 --> 00:02:36.689 BASEMENT, BUT I WORK OUT AT MY LOCAL PLANET AS MUCH 00:02:36.689 --> 00:02:37.023 BASEMENT, BUT I WORK OUT AT MY LOCAL PLANET AS MUCH AS 00:02:37.023 --> 00:02:37.824 BASEMENT, BUT I WORK OUT AT MY LOCAL PLANET AS MUCH AS I 00:02:37.824 --> 00:02:37.857 BASEMENT, BUT I WORK OUT AT MY LOCAL PLANET AS MUCH AS I CAN. 00:02:37.857 --> 00:02:38.458 LOCAL PLANET AS MUCH AS I CAN. 00:02:38.458 --> 00:02:38.658 LOCAL PLANET AS MUCH AS I CAN. THE 00:02:38.658 --> 00:02:41.528 LOCAL PLANET AS MUCH AS I CAN. THE EXPERIENCE 00:02:41.528 --> 00:02:42.028 LOCAL PLANET AS MUCH AS I CAN. THE EXPERIENCE IS 00:02:42.028 --> 00:02:42.061 LOCAL PLANET AS MUCH AS I CAN. THE EXPERIENCE IS UNBEATABLE 00:02:42.061 --> 00:02:42.228 THE EXPERIENCE IS UNBEATABLE 00:02:42.228 --> 00:02:43.396 THE EXPERIENCE IS UNBEATABLE IT 00:02:43.396 --> 00:02:44.964 THE EXPERIENCE IS UNBEATABLE IT IS 00:02:44.964 --> 00:02:45.365 THE EXPERIENCE IS UNBEATABLE IT IS HARD 00:02:45.365 --> 00:02:46.399 THE EXPERIENCE IS UNBEATABLE IT IS HARD TO 00:02:46.399 --> 00:02:54.407 THE EXPERIENCE IS UNBEATABLE IT IS HARD TO GET 00:02:54.407 --> 00:02:56.476 THE EXPERIENCE IS UNBEATABLE IT IS HARD TO GET BOARD 00:02:56.476 --> 00:02:56.509 THE EXPERIENCE IS UNBEATABLE IT IS HARD TO GET BOARD THEY 00:02:56.509 --> 00:02:57.610 IT IS HARD TO GET BOARD THEY 00:02:57.610 --> 00:02:59.546 IT IS HARD TO GET BOARD THEY HAVE 00:02:59.546 --> 00:03:00.046 IT IS HARD TO GET BOARD THEY HAVE A 00:03:00.046 --> 00:03:00.813 IT IS HARD TO GET BOARD THEY HAVE A MILLION 00:03:00.813 --> 00:03:00.880 IT IS HARD TO GET BOARD THEY HAVE A MILLION DOWNLOADS 00:03:00.880 --> 00:03:01.047 IT IS HARD TO GET BOARD THEY HAVE A MILLION DOWNLOADS THAT 00:03:01.047 --> 00:03:01.147 HAVE A MILLION DOWNLOADS THAT 00:03:01.147 --> 00:03:01.481 HAVE A MILLION DOWNLOADS THAT ARE 00:03:01.481 --> 00:03:01.614 HAVE A MILLION DOWNLOADS THAT ARE NOT 00:03:01.614 --> 00:03:01.881 HAVE A MILLION DOWNLOADS THAT ARE NOT MEMBERS 00:03:01.881 --> 00:03:02.315 HAVE A MILLION DOWNLOADS THAT ARE NOT MEMBERS AND 00:03:02.315 --> 00:03:02.482 HAVE A MILLION DOWNLOADS THAT ARE NOT MEMBERS AND THEY'RE 00:03:02.482 --> 00:03:02.615 ARE NOT MEMBERS AND THEY'RE 00:03:02.615 --> 00:03:03.283 ARE NOT MEMBERS AND THEY'RE USING 00:03:03.283 --> 00:03:03.550 ARE NOT MEMBERS AND THEY'RE USING THE 00:03:03.550 --> 00:03:03.850 ARE NOT MEMBERS AND THEY'RE USING THE CONTENT 00:03:03.850 --> 00:03:04.184 ARE NOT MEMBERS AND THEY'RE USING THE CONTENT TO 00:03:04.184 --> 00:03:04.551 ARE NOT MEMBERS AND THEY'RE USING THE CONTENT TO STAY 00:03:04.551 --> 00:03:04.717 USING THE CONTENT TO STAY 00:03:04.717 --> 00:03:04.751 USING THE CONTENT TO STAY ACTIVE 00:03:04.751 --> 00:03:04.918 ACTIVE 00:03:04.918 --> 00:03:05.118 ACTIVE >> 00:03:05.118 --> 00:03:05.218 ACTIVE >> THAT 00:03:05.218 --> 00:03:06.252 ACTIVE >> THAT MAKES 00:03:06.252 --> 00:03:06.486 ACTIVE >> THAT MAKES ME 00:03:06.486 --> 00:03:06.653 ACTIVE >> THAT MAKES ME WONDER, 00:03:06.653 --> 00:03:06.886 ACTIVE >> THAT MAKES ME WONDER, IT 00:03:06.886 --> 00:03:06.920 ACTIVE >> THAT MAKES ME WONDER, IT IS 00:03:06.920 --> 00:03:07.053 >> THAT MAKES ME WONDER, IT IS 00:03:07.053 --> 00:03:07.220 >> THAT MAKES ME WONDER, IT IS JOHN 00:03:07.220 --> 00:03:07.320 >> THAT MAKES ME WONDER, IT IS JOHN BY 00:03:07.320 --> 00:03:07.954 >> THAT MAKES ME WONDER, IT IS JOHN BY THE 00:03:07.954 --> 00:03:08.154 >> THAT MAKES ME WONDER, IT IS JOHN BY THE WAY, 00:03:08.154 --> 00:03:08.788 >> THAT MAKES ME WONDER, IT IS JOHN BY THE WAY, GOOD 00:03:08.788 --> 00:03:08.821 >> THAT MAKES ME WONDER, IT IS JOHN BY THE WAY, GOOD MORNING, 00:03:08.821 --> 00:03:08.922 JOHN BY THE WAY, GOOD MORNING, 00:03:08.922 --> 00:03:09.822 JOHN BY THE WAY, GOOD MORNING, IF 00:03:09.822 --> 00:03:10.256 JOHN BY THE WAY, GOOD MORNING, IF YOU 00:03:10.256 --> 00:03:10.490 JOHN BY THE WAY, GOOD MORNING, IF YOU AND 00:03:10.490 --> 00:03:10.723 JOHN BY THE WAY, GOOD MORNING, IF YOU AND OTHERS 00:03:10.723 --> 00:03:11.457 JOHN BY THE WAY, GOOD MORNING, IF YOU AND OTHERS MIGHT 00:03:11.457 --> 00:03:11.724 JOHN BY THE WAY, GOOD MORNING, IF YOU AND OTHERS MIGHT NEED 00:03:11.724 --> 00:03:11.891 JOHN BY THE WAY, GOOD MORNING, IF YOU AND OTHERS MIGHT NEED TO 00:03:11.891 --> 00:03:13.359 IF YOU AND OTHERS MIGHT NEED TO 00:03:13.359 --> 00:03:13.626 IF YOU AND OTHERS MIGHT NEED TO TAKE 00:03:13.626 --> 00:03:14.727 IF YOU AND OTHERS MIGHT NEED TO TAKE THIS 00:03:14.727 --> 00:03:15.328 IF YOU AND OTHERS MIGHT NEED TO TAKE THIS AS 00:03:15.328 --> 00:03:15.562 IF YOU AND OTHERS MIGHT NEED TO TAKE THIS AS AN 00:03:15.562 --> 00:03:15.962 IF YOU AND OTHERS MIGHT NEED TO TAKE THIS AS AN OPPORTUNITY 00:03:15.962 --> 00:03:15.995 IF YOU AND OTHERS MIGHT NEED TO TAKE THIS AS AN OPPORTUNITY TO 00:03:15.995 --> 00:03:16.196 TAKE THIS AS AN OPPORTUNITY TO 00:03:16.196 --> 00:03:17.430 TAKE THIS AS AN OPPORTUNITY TO SHIFT 00:03:17.430 --> 00:03:17.997 TAKE THIS AS AN OPPORTUNITY TO SHIFT THE 00:03:17.997 --> 00:03:18.731 TAKE THIS AS AN OPPORTUNITY TO SHIFT THE BUSINESS 00:03:18.731 --> 00:03:19.199 TAKE THIS AS AN OPPORTUNITY TO SHIFT THE BUSINESS MODEL 00:03:19.199 --> 00:03:19.232 TAKE THIS AS AN OPPORTUNITY TO SHIFT THE BUSINESS MODEL GOING 00:03:19.232 --> 00:03:19.766 SHIFT THE BUSINESS MODEL GOING 00:03:19.766 --> 00:03:20.300 SHIFT THE BUSINESS MODEL GOING TOWARDS 00:03:20.300 --> 00:03:20.333 SHIFT THE BUSINESS MODEL GOING TOWARDS DIGITAL. 00:03:20.333 --> 00:03:20.533 TOWARDS DIGITAL. 00:03:20.533 --> 00:03:20.700 TOWARDS DIGITAL. DOES 00:03:20.700 --> 00:03:20.833 TOWARDS DIGITAL. DOES IT 00:03:20.833 --> 00:03:21.201 TOWARDS DIGITAL. DOES IT OPEN 00:03:21.201 --> 00:03:21.501 TOWARDS DIGITAL. DOES IT OPEN AN 00:03:21.501 --> 00:03:21.734 TOWARDS DIGITAL. DOES IT OPEN AN OPPORTUNITY 00:03:21.734 --> 00:03:21.901 TOWARDS DIGITAL. DOES IT OPEN AN OPPORTUNITY FOR 00:03:21.901 --> 00:03:22.235 DOES IT OPEN AN OPPORTUNITY FOR 00:03:22.235 --> 00:03:22.735 DOES IT OPEN AN OPPORTUNITY FOR YOU 00:03:22.735 --> 00:03:22.936 DOES IT OPEN AN OPPORTUNITY FOR YOU TO 00:03:22.936 --> 00:03:23.203 DOES IT OPEN AN OPPORTUNITY FOR YOU TO TAKE 00:03:23.203 --> 00:03:23.336 DOES IT OPEN AN OPPORTUNITY FOR YOU TO TAKE A 00:03:23.336 --> 00:03:23.536 DOES IT OPEN AN OPPORTUNITY FOR YOU TO TAKE A FRESH 00:03:23.536 --> 00:03:23.636 DOES IT OPEN AN OPPORTUNITY FOR YOU TO TAKE A FRESH LOOK 00:03:23.636 --> 00:03:24.070 DOES IT OPEN AN OPPORTUNITY FOR YOU TO TAKE A FRESH LOOK AND 00:03:24.070 --> 00:03:24.103 DOES IT OPEN AN OPPORTUNITY FOR YOU TO TAKE A FRESH LOOK AND SAY 00:03:24.103 --> 00:03:24.237 YOU TO TAKE A FRESH LOOK AND SAY 00:03:24.237 --> 00:03:24.504 YOU TO TAKE A FRESH LOOK AND SAY WHAT 00:03:24.504 --> 00:03:25.071 YOU TO TAKE A FRESH LOOK AND SAY WHAT KIND 00:03:25.071 --> 00:03:25.471 YOU TO TAKE A FRESH LOOK AND SAY WHAT KIND OF 00:03:25.471 --> 00:03:25.505 YOU TO TAKE A FRESH LOOK AND SAY WHAT KIND OF DIGITAL 00:03:25.505 --> 00:03:25.805 WHAT KIND OF DIGITAL 00:03:25.805 --> 00:03:25.872 WHAT KIND OF DIGITAL INFRASTRUCTURE 00:03:25.872 --> 00:03:26.339 WHAT KIND OF DIGITAL INFRASTRUCTURE THAT 00:03:26.339 --> 00:03:26.673 WHAT KIND OF DIGITAL INFRASTRUCTURE THAT IS 00:03:26.673 --> 00:03:26.706 WHAT KIND OF DIGITAL INFRASTRUCTURE THAT IS PAID, 00:03:26.706 --> 00:03:26.973 INFRASTRUCTURE THAT IS PAID, 00:03:26.973 --> 00:03:27.340 INFRASTRUCTURE THAT IS PAID, THAT 00:03:27.340 --> 00:03:28.341 INFRASTRUCTURE THAT IS PAID, THAT CONNECTS 00:03:28.341 --> 00:03:28.541 INFRASTRUCTURE THAT IS PAID, THAT CONNECTS AND 00:03:28.541 --> 00:03:28.775 INFRASTRUCTURE THAT IS PAID, THAT CONNECTS AND ENGAGES 00:03:28.775 --> 00:03:28.942 INFRASTRUCTURE THAT IS PAID, THAT CONNECTS AND ENGAGES THE 00:03:28.942 --> 00:03:29.142 THAT CONNECTS AND ENGAGES THE 00:03:29.142 --> 00:03:29.209 THAT CONNECTS AND ENGAGES THE CUSTOMER 00:03:29.209 --> 00:03:29.442 THAT CONNECTS AND ENGAGES THE CUSTOMER CAN 00:03:29.442 --> 00:03:29.709 THAT CONNECTS AND ENGAGES THE CUSTOMER CAN AND 00:03:29.709 --> 00:03:29.943 THAT CONNECTS AND ENGAGES THE CUSTOMER CAN AND SHOULD 00:03:29.943 --> 00:03:30.510 THAT CONNECTS AND ENGAGES THE CUSTOMER CAN AND SHOULD WE 00:03:30.510 --> 00:03:30.677 THAT CONNECTS AND ENGAGES THE CUSTOMER CAN AND SHOULD WE HAVE 00:03:30.677 --> 00:03:30.910 CUSTOMER CAN AND SHOULD WE HAVE 00:03:30.910 --> 00:03:31.010 CUSTOMER CAN AND SHOULD WE HAVE SO 00:03:31.010 --> 00:03:31.211 CUSTOMER CAN AND SHOULD WE HAVE SO THAT 00:03:31.211 --> 00:03:31.477 CUSTOMER CAN AND SHOULD WE HAVE SO THAT IF 00:03:31.477 --> 00:03:31.911 CUSTOMER CAN AND SHOULD WE HAVE SO THAT IF SOMETHING 00:03:31.911 --> 00:03:32.645 CUSTOMER CAN AND SHOULD WE HAVE SO THAT IF SOMETHING LIKE 00:03:32.645 --> 00:03:32.679 CUSTOMER CAN AND SHOULD WE HAVE SO THAT IF SOMETHING LIKE THIS 00:03:32.679 --> 00:03:33.012 SO THAT IF SOMETHING LIKE THIS 00:03:33.012 --> 00:03:33.346 SO THAT IF SOMETHING LIKE THIS SHOULD 00:03:33.346 --> 00:03:34.013 SO THAT IF SOMETHING LIKE THIS SHOULD HAPPEN 00:03:34.013 --> 00:03:34.347 SO THAT IF SOMETHING LIKE THIS SHOULD HAPPEN WE 00:03:34.347 --> 00:03:34.380 SO THAT IF SOMETHING LIKE THIS SHOULD HAPPEN WE CONTINUE? 00:03:34.380 --> 00:03:34.814 SHOULD HAPPEN WE CONTINUE? 00:03:34.814 --> 00:03:35.248 SHOULD HAPPEN WE CONTINUE? >> 00:03:35.248 --> 00:03:35.281 SHOULD HAPPEN WE CONTINUE? >> ABSOLUTELY. 00:03:35.281 --> 00:03:35.415 >> ABSOLUTELY. 00:03:35.415 --> 00:03:35.615 >> ABSOLUTELY. THAT 00:03:35.615 --> 00:03:35.882 >> ABSOLUTELY. THAT IS 00:03:35.882 --> 00:03:36.382 >> ABSOLUTELY. THAT IS A 00:03:36.382 --> 00:03:36.683 >> ABSOLUTELY. THAT IS A GOOD 00:03:36.683 --> 00:03:36.716 >> ABSOLUTELY. THAT IS A GOOD POINT 00:03:36.716 --> 00:03:36.983 THAT IS A GOOD POINT 00:03:36.983 --> 00:03:37.350 THAT IS A GOOD POINT WE 00:03:37.350 --> 00:03:37.617 THAT IS A GOOD POINT WE WENT 00:03:37.617 --> 00:03:39.419 THAT IS A GOOD POINT WE WENT ON 00:03:39.419 --> 00:03:48.795 THAT IS A GOOD POINT WE WENT ON THIS 00:03:48.795 --> 00:03:48.928 THAT IS A GOOD POINT WE WENT ON THIS TECHNOLOGY 00:03:48.928 --> 00:03:49.095 THAT IS A GOOD POINT WE WENT ON THIS TECHNOLOGY ENDE 00:03:49.095 --> 00:03:49.128 THAT IS A GOOD POINT WE WENT ON THIS TECHNOLOGY EN 00:03:49.128 --> 00:03:49.329 WE WENT ON THIS TECHNOLOGY EN 00:03:49.329 --> 00:03:49.462 WE WENT ON THIS TECHNOLOGY EN ENDEAVOR 00:03:49.462 --> 00:03:49.529 WE WENT ON THIS TECHNOLOGY EN ENDEAVOR BECAUSE 00:03:49.529 --> 00:03:51.965 WE WENT ON THIS TECHNOLOGY EN ENDEAVOR BECAUSE THEY 00:03:51.965 --> 00:03:52.365 WE WENT ON THIS TECHNOLOGY EN ENDEAVOR BECAUSE THEY WOULD 00:03:52.365 --> 00:03:52.398 WE WENT ON THIS TECHNOLOGY EN ENDEAVOR BECAUSE THEY WOULD GO 00:03:52.398 --> 00:03:52.632 ENDEAVOR BECAUSE THEY WOULD GO 00:03:52.632 --> 00:03:53.399 ENDEAVOR BECAUSE THEY WOULD GO TO 00:03:53.399 --> 00:03:55.368 ENDEAVOR BECAUSE THEY WOULD GO TO OUR 00:03:55.368 --> 00:03:55.435 ENDEAVOR BECAUSE THEY WOULD GO TO OUR STORE, 00:03:55.435 --> 00:03:55.535 ENDEAVOR BECAUSE THEY WOULD GO TO OUR STORE, BUT 00:03:55.535 --> 00:03:56.636 ENDEAVOR BECAUSE THEY WOULD GO TO OUR STORE, BUT THEY 00:03:56.636 --> 00:03:56.769 ENDEAVOR BECAUSE THEY WOULD GO TO OUR STORE, BUT THEY WERE 00:03:56.769 --> 00:03:56.869 ENDEAVOR BECAUSE THEY WOULD GO TO OUR STORE, BUT THEY WERE YU 00:03:56.869 --> 00:03:56.903 ENDEAVOR BECAUSE THEY WOULD GO TO OUR STORE, BUT THEY WERE Y 00:03:56.903 --> 00:03:57.036 TO OUR STORE, BUT THEY WERE Y 00:03:57.036 --> 00:03:58.738 TO OUR STORE, BUT THEY WERE Y USING 00:03:58.738 --> 00:03:58.905 TO OUR STORE, BUT THEY WERE Y USING A 00:03:58.905 --> 00:03:59.038 TO OUR STORE, BUT THEY WERE Y USING A DIFFERENT 00:03:59.038 --> 00:03:59.138 TO OUR STORE, BUT THEY WERE Y USING A DIFFERENT FITNESS 00:03:59.138 --> 00:03:59.172 TO OUR STORE, BUT THEY WERE Y USING A DIFFERENT FITNESS APP. 00:03:59.172 --> 00:03:59.272 USING A DIFFERENT FITNESS APP. 00:03:59.272 --> 00:03:59.305 USING A DIFFERENT FITNESS APP. SO 00:03:59.305 --> 00:03:59.439 USING A DIFFERENT FITNESS APP. SO IT 00:03:59.439 --> 00:03:59.839 USING A DIFFERENT FITNESS APP. SO IT WAS 00:03:59.839 --> 00:03:59.939 USING A DIFFERENT FITNESS APP. SO IT WAS A 00:03:59.939 --> 00:04:00.073 USING A DIFFERENT FITNESS APP. SO IT WAS A PIECE 00:04:00.073 --> 00:04:00.440 USING A DIFFERENT FITNESS APP. SO IT WAS A PIECE OF 00:04:00.440 --> 00:04:00.473 USING A DIFFERENT FITNESS APP. SO IT WAS A PIECE OF THE 00:04:00.473 --> 00:04:00.673 SO IT WAS A PIECE OF THE 00:04:00.673 --> 00:04:00.740 SO IT WAS A PIECE OF THE BUSINESS 00:04:00.740 --> 00:04:00.940 SO IT WAS A PIECE OF THE BUSINESS THAT 00:04:00.940 --> 00:04:01.040 SO IT WAS A PIECE OF THE BUSINESS THAT WE 00:04:01.040 --> 00:04:01.441 SO IT WAS A PIECE OF THE BUSINESS THAT WE DID 00:04:01.441 --> 00:04:01.808 SO IT WAS A PIECE OF THE BUSINESS THAT WE DID NOT 00:04:01.808 --> 00:04:01.841 SO IT WAS A PIECE OF THE BUSINESS THAT WE DID NOT FOCUS 00:04:01.841 --> 00:04:02.208 BUSINESS THAT WE DID NOT FOCUS 00:04:02.208 --> 00:04:03.142 BUSINESS THAT WE DID NOT FOCUS ON 00:04:03.142 --> 00:04:03.610 BUSINESS THAT WE DID NOT FOCUS ON THAT 00:04:03.610 --> 00:04:06.246 BUSINESS THAT WE DID NOT FOCUS ON THAT MUCH, 00:04:06.246 --> 00:04:06.479 BUSINESS THAT WE DID NOT FOCUS ON THAT MUCH, AND 00:04:06.479 --> 00:04:06.646 BUSINESS THAT WE DID NOT FOCUS ON THAT MUCH, AND NOW 00:04:06.646 --> 00:04:11.951 BUSINESS THAT WE DID NOT FOCUS ON THAT MUCH, AND NOW I 00:04:11.951 --> 00:04:12.352 BUSINESS THAT WE DID NOT FOCUS ON THAT MUCH, AND NOW I THINK 00:04:12.352 --> 00:04:12.385 BUSINESS THAT WE DID NOT FOCUS ON THAT MUCH, AND NOW I THINK IT 00:04:12.385 --> 00:04:12.485 ON THAT MUCH, AND NOW I THINK IT 00:04:12.485 --> 00:04:12.552 ON THAT MUCH, AND NOW I THINK IT IS 00:04:12.552 --> 00:04:12.819 ON THAT MUCH, AND NOW I THINK IT IS A 00:04:12.819 --> 00:04:13.019 ON THAT MUCH, AND NOW I THINK IT IS A KEY 00:04:13.019 --> 00:04:13.152 ON THAT MUCH, AND NOW I THINK IT IS A KEY PIECE 00:04:13.152 --> 00:04:13.653 ON THAT MUCH, AND NOW I THINK IT IS A KEY PIECE OF 00:04:13.653 --> 00:04:14.087 ON THAT MUCH, AND NOW I THINK IT IS A KEY PIECE OF OUR 00:04:14.087 --> 00:04:14.120 ON THAT MUCH, AND NOW I THINK IT IS A KEY PIECE OF OUR FUTURE 00:04:14.120 --> 00:04:14.220 IS A KEY PIECE OF OUR FUTURE 00:04:14.220 --> 00:04:15.388 IS A KEY PIECE OF OUR FUTURE >> 00:04:15.388 --> 00:04:15.855 IS A KEY PIECE OF OUR FUTURE >> WE 00:04:15.855 --> 00:04:16.155 IS A KEY PIECE OF OUR FUTURE >> WE ASKED 00:04:16.155 --> 00:04:16.322 IS A KEY PIECE OF OUR FUTURE >> WE ASKED YOU 00:04:16.322 --> 00:04:17.090 IS A KEY PIECE OF OUR FUTURE >> WE ASKED YOU ABOUT 00:04:17.090 --> 00:04:17.123 IS A KEY PIECE OF OUR FUTURE >> WE ASKED YOU ABOUT CUSTOMER 00:04:17.123 --> 00:04:17.523 >> WE ASKED YOU ABOUT CUSTOMER 00:04:17.523 --> 00:04:18.124 >> WE ASKED YOU ABOUT CUSTOMER CHURN, 00:04:18.124 --> 00:04:18.591 >> WE ASKED YOU ABOUT CUSTOMER CHURN, AND 00:04:18.591 --> 00:04:20.326 >> WE ASKED YOU ABOUT CUSTOMER CHURN, AND I 00:04:20.326 --> 00:04:20.426 >> WE ASKED YOU ABOUT CUSTOMER CHURN, AND I CAN'T 00:04:20.426 --> 00:04:20.560 >> WE ASKED YOU ABOUT CUSTOMER CHURN, AND I CAN'T DECIDE 00:04:20.560 --> 00:04:20.727 CHURN, AND I CAN'T DECIDE 00:04:20.727 --> 00:04:20.793 CHURN, AND I CAN'T DECIDE WHETHER 00:04:20.793 --> 00:04:20.860 CHURN, AND I CAN'T DECIDE WHETHER OR 00:04:20.860 --> 00:04:20.927 CHURN, AND I CAN'T DECIDE WHETHER OR NOT 00:04:20.927 --> 00:04:21.394 CHURN, AND I CAN'T DECIDE WHETHER OR NOT POST 00:04:21.394 --> 00:04:21.761 CHURN, AND I CAN'T DECIDE WHETHER OR NOT POST COVID 00:04:21.761 --> 00:04:21.928 CHURN, AND I CAN'T DECIDE WHETHER OR NOT POST COVID CHURN 00:04:21.928 --> 00:04:22.061 WHETHER OR NOT POST COVID CHURN 00:04:22.061 --> 00:04:22.228 WHETHER OR NOT POST COVID CHURN GOES 00:04:22.228 --> 00:04:22.495 WHETHER OR NOT POST COVID CHURN GOES UP 00:04:22.495 --> 00:04:22.829 WHETHER OR NOT POST COVID CHURN GOES UP OR 00:04:22.829 --> 00:04:23.296 WHETHER OR NOT POST COVID CHURN GOES UP OR CHURN 00:04:23.296 --> 00:04:23.630 WHETHER OR NOT POST COVID CHURN GOES UP OR CHURN GOES 00:04:23.630 --> 00:04:23.663 WHETHER OR NOT POST COVID CHURN GOES UP OR CHURN GOES DOWN 00:04:23.663 --> 00:04:23.830 GOES UP OR CHURN GOES DOWN 00:04:23.830 --> 00:04:23.930 GOES UP OR CHURN GOES DOWN BECAUSE 00:04:23.930 --> 00:04:24.130 GOES UP OR CHURN GOES DOWN BECAUSE THOSE 00:04:24.130 --> 00:04:24.397 GOES UP OR CHURN GOES DOWN BECAUSE THOSE WHO 00:04:24.397 --> 00:04:24.631 GOES UP OR CHURN GOES DOWN BECAUSE THOSE WHO ARE 00:04:24.631 --> 00:04:24.797 GOES UP OR CHURN GOES DOWN BECAUSE THOSE WHO ARE GOING 00:04:24.797 --> 00:04:24.964 BECAUSE THOSE WHO ARE GOING 00:04:24.964 --> 00:04:25.031 BECAUSE THOSE WHO ARE GOING REALLY 00:04:25.031 --> 00:04:25.398 BECAUSE THOSE WHO ARE GOING REALLY WANT 00:04:25.398 --> 00:04:27.934 BECAUSE THOSE WHO ARE GOING REALLY WANT TO 00:04:27.934 --> 00:04:28.635 BECAUSE THOSE WHO ARE GOING REALLY WANT TO BE 00:04:28.635 --> 00:04:28.668 BECAUSE THOSE WHO ARE GOING REALLY WANT TO BE THERE. 00:04:28.668 --> 00:04:31.571 REALLY WANT TO BE THERE. 00:04:31.571 --> 00:04:31.704 REALLY WANT TO BE THERE. >> 00:04:31.704 --> 00:04:32.171 REALLY WANT TO BE THERE. >> ONLY 00:04:32.171 --> 00:04:32.338 REALLY WANT TO BE THERE. >> ONLY 20% 00:04:32.338 --> 00:04:34.874 REALLY WANT TO BE THERE. >> ONLY 20% OF 00:04:34.874 --> 00:04:34.941 REALLY WANT TO BE THERE. >> ONLY 20% OF THE 00:04:34.941 --> 00:04:35.074 REALLY WANT TO BE THERE. >> ONLY 20% OF THE U.S. 00:04:35.074 --> 00:04:36.142 >> ONLY 20% OF THE U.S. 00:04:36.142 --> 00:04:36.242 >> ONLY 20% OF THE U.S. POPULATION 00:04:36.242 --> 00:04:36.342 >> ONLY 20% OF THE U.S. POPULATION OECHB 00:04:36.342 --> 00:04:36.709 >> ONLY 20% OF THE U.S. POPULATION OECHB HA 00:04:36.709 --> 00:04:37.710 >> ONLY 20% OF THE U.S. POPULATION OECHEVEN 00:04:37.710 --> 00:04:38.711 >> ONLY 20% OF THE U.S. POPULATION OECHEVEN HAS 00:04:38.711 --> 00:04:39.345 >> ONLY 20% OF THE U.S. POPULATION OECHEVEN HAS A 00:04:39.345 --> 00:04:39.379 >> ONLY 20% OF THE U.S. POPULATION OECHEVEN HAS A GYM 00:04:39.379 --> 00:04:39.612 POPULATION OECHEVEN HAS A GYM 00:04:39.612 --> 00:04:39.646 POPULATION OECHEVEN HAS A GYM MEMBERSHIP 00:04:39.646 --> 00:04:39.746 MEMBERSHIP 00:04:39.746 --> 00:04:40.113 MEMBERSHIP SO 00:04:40.113 --> 00:04:41.414 MEMBERSHIP SO YOU 00:04:41.414 --> 00:04:41.648 MEMBERSHIP SO YOU KNOW, 00:04:41.648 --> 00:04:42.081 MEMBERSHIP SO YOU KNOW, I 00:04:42.081 --> 00:04:42.215 MEMBERSHIP SO YOU KNOW, I THINK 00:04:42.215 --> 00:04:42.448 MEMBERSHIP SO YOU KNOW, I THINK THERE 00:04:42.448 --> 00:04:42.615 MEMBERSHIP SO YOU KNOW, I THINK THERE WILL 00:04:42.615 --> 00:04:42.849 SO YOU KNOW, I THINK THERE WILL 00:04:42.849 --> 00:04:43.149 SO YOU KNOW, I THINK THERE WILL BE 00:04:43.149 --> 00:04:43.249 SO YOU KNOW, I THINK THERE WILL BE LITTLE 00:04:43.249 --> 00:04:43.449 SO YOU KNOW, I THINK THERE WILL BE LITTLE BUMPS 00:04:43.449 --> 00:04:43.650 SO YOU KNOW, I THINK THERE WILL BE LITTLE BUMPS IN 00:04:43.650 --> 00:04:43.916 SO YOU KNOW, I THINK THERE WILL BE LITTLE BUMPS IN THE 00:04:43.916 --> 00:04:44.183 SO YOU KNOW, I THINK THERE WILL BE LITTLE BUMPS IN THE ROAD 00:04:44.183 --> 00:04:44.317 BE LITTLE BUMPS IN THE ROAD 00:04:44.317 --> 00:04:44.450 BE LITTLE BUMPS IN THE ROAD HERE, 00:04:44.450 --> 00:04:44.617 BE LITTLE BUMPS IN THE ROAD HERE, BUT 00:04:44.617 --> 00:04:44.817 BE LITTLE BUMPS IN THE ROAD HERE, BUT AT 00:04:44.817 --> 00:04:45.084 BE LITTLE BUMPS IN THE ROAD HERE, BUT AT THE 00:04:45.084 --> 00:04:45.184 BE LITTLE BUMPS IN THE ROAD HERE, BUT AT THE END 00:04:45.184 --> 00:04:45.418 BE LITTLE BUMPS IN THE ROAD HERE, BUT AT THE END OF 00:04:45.418 --> 00:04:45.985 BE LITTLE BUMPS IN THE ROAD HERE, BUT AT THE END OF THE 00:04:45.985 --> 00:04:46.019 BE LITTLE BUMPS IN THE ROAD HERE, BUT AT THE END OF THE DAY, 00:04:46.019 --> 00:04:46.085 HERE, BUT AT THE END OF THE DAY, 00:04:46.085 --> 00:04:46.252 HERE, BUT AT THE END OF THE DAY, I 00:04:46.252 --> 00:04:46.619 HERE, BUT AT THE END OF THE DAY, I THINK 00:04:46.619 --> 00:04:46.953 HERE, BUT AT THE END OF THE DAY, I THINK PEOPLE 00:04:46.953 --> 00:04:47.153 HERE, BUT AT THE END OF THE DAY, I THINK PEOPLE WILL 00:04:47.153 --> 00:04:47.420 HERE, BUT AT THE END OF THE DAY, I THINK PEOPLE WILL HAVE 00:04:47.420 --> 00:04:47.954 HERE, BUT AT THE END OF THE DAY, I THINK PEOPLE WILL HAVE A 00:04:47.954 --> 00:04:47.987 HERE, BUT AT THE END OF THE DAY, I THINK PEOPLE WILL HAVE A NEW 00:04:47.987 --> 00:04:48.221 I THINK PEOPLE WILL HAVE A NEW 00:04:48.221 --> 00:04:48.621 I THINK PEOPLE WILL HAVE A NEW SENSE 00:04:48.621 --> 00:04:50.456 I THINK PEOPLE WILL HAVE A NEW SENSE OF 00:04:50.456 --> 00:04:50.623 I THINK PEOPLE WILL HAVE A NEW SENSE OF THE 00:04:50.623 --> 00:04:50.690 I THINK PEOPLE WILL HAVE A NEW SENSE OF THE IMPORTANCE 00:04:50.690 --> 00:04:50.723 I THINK PEOPLE WILL HAVE A NEW SENSE OF THE IMPORTANCE OF 00:04:50.723 --> 00:04:52.925 SENSE OF THE IMPORTANCE OF 00:04:52.925 --> 00:04:53.359 SENSE OF THE IMPORTANCE OF HEALTH 00:04:53.359 --> 00:04:53.626 SENSE OF THE IMPORTANCE OF HEALTH AND 00:04:53.626 --> 00:04:53.860 SENSE OF THE IMPORTANCE OF HEALTH AND WELLNESS 00:04:53.860 --> 00:04:54.294 SENSE OF THE IMPORTANCE OF HEALTH AND WELLNESS WITH 00:04:54.294 --> 00:04:54.727 SENSE OF THE IMPORTANCE OF HEALTH AND WELLNESS WITH THIS 00:04:54.727 --> 00:04:54.927 HEALTH AND WELLNESS WITH THIS 00:04:54.927 --> 00:04:54.961 HEALTH AND WELLNESS WITH THIS PANDEMIC 00:04:54.961 --> 00:04:55.061 PANDEMIC 00:04:55.061 --> 00:04:55.328 PANDEMIC IT 00:04:55.328 --> 00:04:57.997 PANDEMIC IT IS 00:04:57.997 --> 00:04:59.232 PANDEMIC IT IS UNFORTUNATELY 00:04:59.232 --> 00:04:59.265 PANDEMIC IT IS UNFORTUNATELY PRE-EXISTING 00:04:59.265 --> 00:05:01.434 IT IS UNFORTUNATELY PRE-EXISTING 00:05:01.434 --> 00:05:01.467 IT IS UNFORTUNATELY PRE-EXISTING CONDITIONS 00:05:01.467 --> 00:05:01.768 CONDITIONS 00:05:01.768 --> 00:05:01.901 CONDITIONS CARDIOVASCULAR 00:05:01.901 --> 00:05:02.135 CONDITIONS CARDIOVASCULAR DISEASE, 00:05:02.135 --> 00:05:02.769 CONDITIONS CARDIOVASCULAR DISEASE, ON 00:05:02.769 --> 00:05:02.802 CONDITIONS CARDIOVASCULAR DISEASE, ON AND 00:05:02.802 --> 00:05:03.269 CARDIOVASCULAR DISEASE, ON AND 00:05:03.269 --> 00:05:03.303 CARDIOVASCULAR DISEASE, ON AND ON 00:05:03.303 --> 00:05:03.436 ON 00:05:03.436 --> 00:05:03.536 ON GYMS 00:05:03.536 --> 00:05:04.037 ON GYMS ARE 00:05:04.037 --> 00:05:04.337 ON GYMS ARE PART 00:05:04.337 --> 00:05:04.604 ON GYMS ARE PART OF 00:05:04.604 --> 00:05:04.704 ON GYMS ARE PART OF THE 00:05:04.704 --> 00:05:05.471 ON GYMS ARE PART OF THE HEALTH