WEBVTT #Elemental Media Engine(TM) 2.16.0.602146 00:00:01.501 --> 00:00:01.601 YOU 00:00:01.601 --> 00:00:01.668 YOU HAVE 00:00:01.668 --> 00:00:01.768 YOU HAVE BEEN 00:00:01.768 --> 00:00:02.002 YOU HAVE BEEN ABLE 00:00:02.002 --> 00:00:02.102 YOU HAVE BEEN ABLE TO 00:00:02.102 --> 00:00:08.475 YOU HAVE BEEN ABLE TO MATCH 00:00:08.475 --> 00:00:08.808 YOU HAVE BEEN ABLE TO MATCH THE 00:00:08.808 --> 00:00:08.842 YOU HAVE BEEN ABLE TO MATCH THE DEMAND 00:00:08.842 --> 00:00:08.942 DEMAND 00:00:08.942 --> 00:00:09.042 DEMAND >> 00:00:09.042 --> 00:00:09.109 DEMAND >> WHEN 00:00:09.109 --> 00:00:09.209 DEMAND >> WHEN IT 00:00:09.209 --> 00:00:09.509 DEMAND >> WHEN IT COMES 00:00:09.509 --> 00:00:09.709 DEMAND >> WHEN IT COMES TO 00:00:09.709 --> 00:00:10.210 DEMAND >> WHEN IT COMES TO WORKING 00:00:10.210 --> 00:00:10.243 DEMAND >> WHEN IT COMES TO WORKING FROM 00:00:10.243 --> 00:00:10.377 >> WHEN IT COMES TO WORKING FROM 00:00:10.377 --> 00:00:10.443 >> WHEN IT COMES TO WORKING FROM HOME, 00:00:10.443 --> 00:00:11.244 >> WHEN IT COMES TO WORKING FROM HOME, THE 00:00:11.244 --> 00:00:11.478 >> WHEN IT COMES TO WORKING FROM HOME, THE SERVICE 00:00:11.478 --> 00:00:12.112 >> WHEN IT COMES TO WORKING FROM HOME, THE SERVICE RELIABILITY 00:00:12.112 --> 00:00:12.145 >> WHEN IT COMES TO WORKING FROM HOME, THE SERVICE RELIABILITY IS 00:00:12.145 --> 00:00:12.345 HOME, THE SERVICE RELIABILITY IS 00:00:12.345 --> 00:00:13.079 HOME, THE SERVICE RELIABILITY IS EXTREMELY 00:00:13.079 --> 00:00:13.113 HOME, THE SERVICE RELIABILITY IS EXTREMELY IMPORTANT. 00:00:13.113 --> 00:00:13.413 EXTREMELY IMPORTANT. 00:00:13.413 --> 00:00:13.613 EXTREMELY IMPORTANT. ESSENTIALLY, 00:00:13.613 --> 00:00:13.847 EXTREMELY IMPORTANT. ESSENTIALLY, YOU 00:00:13.847 --> 00:00:13.913 EXTREMELY IMPORTANT. ESSENTIALLY, YOU HAVE 00:00:13.913 --> 00:00:13.947 EXTREMELY IMPORTANT. ESSENTIALLY, YOU HAVE TO 00:00:13.947 --> 00:00:14.447 EXTREMELY IMPORTANT. ESSENTIALLY, YOU HAVE TO BE 00:00:14.447 --> 00:00:14.481 EXTREMELY IMPORTANT. ESSENTIALLY, YOU HAVE TO BE YOUR 00:00:14.481 --> 00:00:14.848 ESSENTIALLY, YOU HAVE TO BE YOUR 00:00:14.848 --> 00:00:14.881 ESSENTIALLY, YOU HAVE TO BE YOUR I.T. 00:00:14.881 --> 00:00:14.981 I.T. 00:00:14.981 --> 00:00:15.081 I.T. YOU 00:00:15.081 --> 00:00:17.217 I.T. YOU DON'T 00:00:17.217 --> 00:00:17.450 I.T. YOU DON'T HAVE 00:00:17.450 --> 00:00:17.851 I.T. YOU DON'T HAVE I.T. 00:00:17.851 --> 00:00:17.884 I.T. YOU DON'T HAVE I.T. TEAM 00:00:17.884 --> 00:00:18.018 YOU DON'T HAVE I.T. TEAM 00:00:18.018 --> 00:00:18.151 YOU DON'T HAVE I.T. TEAM SO 00:00:18.151 --> 00:00:18.885 YOU DON'T HAVE I.T. TEAM SO IT 00:00:18.885 --> 00:00:19.119 YOU DON'T HAVE I.T. TEAM SO IT IS 00:00:19.119 --> 00:00:19.152 YOU DON'T HAVE I.T. TEAM SO IT IS RELIABILITY 00:00:19.152 --> 00:00:19.285 SO IT IS RELIABILITY 00:00:19.285 --> 00:00:19.486 SO IT IS RELIABILITY FIRST 00:00:19.486 --> 00:00:20.787 SO IT IS RELIABILITY FIRST OF 00:00:20.787 --> 00:00:22.856 SO IT IS RELIABILITY FIRST OF ALL, 00:00:22.856 --> 00:00:22.922 SO IT IS RELIABILITY FIRST OF ALL, WE 00:00:22.922 --> 00:00:23.023 SO IT IS RELIABILITY FIRST OF ALL, WE HAVE 00:00:23.023 --> 00:00:23.223 SO IT IS RELIABILITY FIRST OF ALL, WE HAVE VERY 00:00:23.223 --> 00:00:23.390 SO IT IS RELIABILITY FIRST OF ALL, WE HAVE VERY GOOD 00:00:23.390 --> 00:00:23.656 FIRST OF ALL, WE HAVE VERY GOOD 00:00:23.656 --> 00:00:23.690 FIRST OF ALL, WE HAVE VERY GOOD ARCHITECTURE 00:00:23.690 --> 00:00:23.790 ARCHITECTURE 00:00:23.790 --> 00:00:25.658 ARCHITECTURE AND 00:00:25.658 --> 00:00:25.725 ARCHITECTURE AND WE 00:00:25.725 --> 00:00:26.393 ARCHITECTURE AND WE HAVE 00:00:26.393 --> 00:00:26.459 ARCHITECTURE AND WE HAVE MORE 00:00:26.459 --> 00:00:26.593 ARCHITECTURE AND WE HAVE MORE BAND 00:00:26.593 --> 00:00:26.793 ARCHITECTURE AND WE HAVE MORE BAND WI 00:00:26.793 --> 00:00:26.860 ARCHITECTURE AND WE HAVE MORE BAND WIDTH 00:00:26.860 --> 00:00:27.160 ARCHITECTURE AND WE HAVE MORE BAND WIDTH FOR 00:00:27.160 --> 00:00:27.327 AND WE HAVE MORE BAND WIDTH FOR 00:00:27.327 --> 00:00:27.360 AND WE HAVE MORE BAND WIDTH FOR SURE 00:00:27.360 --> 00:00:27.494 SURE 00:00:27.494 --> 00:00:27.761 SURE WE'RE 00:00:27.761 --> 00:00:27.961 SURE WE'RE WORKING 00:00:27.961 --> 00:00:28.395 SURE WE'RE WORKING HARD 00:00:28.395 --> 00:00:28.528 SURE WE'RE WORKING HARD TO 00:00:28.528 --> 00:00:28.795 SURE WE'RE WORKING HARD TO MAKE 00:00:28.795 --> 00:00:28.962 SURE WE'RE WORKING HARD TO MAKE SURE 00:00:28.962 --> 00:00:30.697 WE'RE WORKING HARD TO MAKE SURE 00:00:30.697 --> 00:00:30.830 WE'RE WORKING HARD TO MAKE SURE OUR 00:00:30.830 --> 00:00:30.897 WE'RE WORKING HARD TO MAKE SURE OUR SERVICE 00:00:30.897 --> 00:00:30.997 WE'RE WORKING HARD TO MAKE SURE OUR SERVICE IS 00:00:30.997 --> 00:00:31.064 WE'RE WORKING HARD TO MAKE SURE OUR SERVICE IS ALWAYS 00:00:31.064 --> 00:00:31.097 WE'RE WORKING HARD TO MAKE SURE OUR SERVICE IS ALWAYS UP 00:00:31.097 --> 00:00:31.164 WE'RE WORKING HARD TO MAKE SURE OUR SERVICE IS ALWAYS UP TO 00:00:31.164 --> 00:00:31.331 OUR SERVICE IS ALWAYS UP TO 00:00:31.331 --> 00:00:33.666 OUR SERVICE IS ALWAYS UP TO SUPPORT 00:00:33.666 --> 00:00:33.933 OUR SERVICE IS ALWAYS UP TO SUPPORT OUR 00:00:33.933 --> 00:00:33.967 OUR SERVICE IS ALWAYS UP TO SUPPORT OUR CUSTOMERS. 00:00:33.967 --> 00:00:34.067 SUPPORT OUR CUSTOMERS. 00:00:34.067 --> 00:00:34.567 SUPPORT OUR CUSTOMERS. >> 00:00:34.567 --> 00:00:34.701 SUPPORT OUR CUSTOMERS. >> SO, 00:00:34.701 --> 00:00:34.834 SUPPORT OUR CUSTOMERS. >> SO, ERIC, 00:00:34.834 --> 00:00:34.868 SUPPORT OUR CUSTOMERS. >> SO, ERIC, HOW 00:00:34.868 --> 00:00:35.201 SUPPORT OUR CUSTOMERS. >> SO, ERIC, HOW DO 00:00:35.201 --> 00:00:35.468 SUPPORT OUR CUSTOMERS. >> SO, ERIC, HOW DO YOU 00:00:35.468 --> 00:00:35.635 SUPPORT OUR CUSTOMERS. >> SO, ERIC, HOW DO YOU THINK 00:00:35.635 --> 00:00:35.769 >> SO, ERIC, HOW DO YOU THINK 00:00:35.769 --> 00:00:35.835 >> SO, ERIC, HOW DO YOU THINK ABOUT 00:00:35.835 --> 00:00:38.505 >> SO, ERIC, HOW DO YOU THINK ABOUT THE 00:00:38.505 --> 00:00:43.843 >> SO, ERIC, HOW DO YOU THINK ABOUT THE LONG 00:00:43.843 --> 00:00:43.977 >> SO, ERIC, HOW DO YOU THINK ABOUT THE LONG RUN 00:00:43.977 --> 00:00:44.044 >> SO, ERIC, HOW DO YOU THINK ABOUT THE LONG RUN HERE? 00:00:44.044 --> 00:00:44.477 ABOUT THE LONG RUN HERE? 00:00:44.477 --> 00:00:44.644 ABOUT THE LONG RUN HERE? >> 00:00:44.644 --> 00:00:44.677 ABOUT THE LONG RUN HERE? >> HOW 00:00:44.677 --> 00:00:44.811 ABOUT THE LONG RUN HERE? >> HOW DO 00:00:44.811 --> 00:00:45.011 ABOUT THE LONG RUN HERE? >> HOW DO YOU 00:00:45.011 --> 00:00:45.211 ABOUT THE LONG RUN HERE? >> HOW DO YOU MAKE 00:00:45.211 --> 00:00:45.345 ABOUT THE LONG RUN HERE? >> HOW DO YOU MAKE SURE 00:00:45.345 --> 00:00:45.412 ABOUT THE LONG RUN HERE? >> HOW DO YOU MAKE SURE THAT 00:00:45.412 --> 00:00:45.578 >> HOW DO YOU MAKE SURE THAT 00:00:45.578 --> 00:00:45.812 >> HOW DO YOU MAKE SURE THAT PEOPLE 00:00:45.812 --> 00:00:45.912 >> HOW DO YOU MAKE SURE THAT PEOPLE STAY 00:00:45.912 --> 00:00:46.046 >> HOW DO YOU MAKE SURE THAT PEOPLE STAY WITH 00:00:46.046 --> 00:00:46.246 >> HOW DO YOU MAKE SURE THAT PEOPLE STAY WITH YOU 00:00:46.246 --> 00:00:46.413 >> HOW DO YOU MAKE SURE THAT PEOPLE STAY WITH YOU AND 00:00:46.413 --> 00:00:46.846 >> HOW DO YOU MAKE SURE THAT PEOPLE STAY WITH YOU AND THIS 00:00:46.846 --> 00:00:46.880 >> HOW DO YOU MAKE SURE THAT PEOPLE STAY WITH YOU AND THIS IS 00:00:46.880 --> 00:00:47.047 PEOPLE STAY WITH YOU AND THIS IS 00:00:47.047 --> 00:00:47.614 PEOPLE STAY WITH YOU AND THIS IS NOT 00:00:47.614 --> 00:00:47.981 PEOPLE STAY WITH YOU AND THIS IS NOT A 00:00:47.981 --> 00:00:48.248 PEOPLE STAY WITH YOU AND THIS IS NOT A TEMPORARY 00:00:48.248 --> 00:00:48.281 PEOPLE STAY WITH YOU AND THIS IS NOT A TEMPORARY THING? 00:00:48.281 --> 00:00:48.381 NOT A TEMPORARY THING? 00:00:48.381 --> 00:00:48.548 NOT A TEMPORARY THING? >> 00:00:48.548 --> 00:00:48.748 NOT A TEMPORARY THING? >> THAT'S 00:00:48.748 --> 00:00:49.349 NOT A TEMPORARY THING? >> THAT'S A 00:00:49.349 --> 00:00:49.716 NOT A TEMPORARY THING? >> THAT'S A GOOD 00:00:49.716 --> 00:00:49.749 NOT A TEMPORARY THING? >> THAT'S A GOOD QUESTION. 00:00:49.749 --> 00:00:49.849 >> THAT'S A GOOD QUESTION. 00:00:49.849 --> 00:00:50.216 >> THAT'S A GOOD QUESTION. THE 00:00:50.216 --> 00:00:50.450 >> THAT'S A GOOD QUESTION. THE NEW 00:00:50.450 --> 00:00:51.217 >> THAT'S A GOOD QUESTION. THE NEW REALITY 00:00:51.217 --> 00:00:51.985 >> THAT'S A GOOD QUESTION. THE NEW REALITY IS 00:00:51.985 --> 00:00:52.018 >> THAT'S A GOOD QUESTION. THE NEW REALITY IS UNCERTAINTY 00:00:52.018 --> 00:00:52.118 THE NEW REALITY IS UNCERTAINTY 00:00:52.118 --> 00:00:52.385 THE NEW REALITY IS UNCERTAINTY SO 00:00:52.385 --> 00:00:53.253 THE NEW REALITY IS UNCERTAINTY SO WE 00:00:53.253 --> 00:00:53.386 THE NEW REALITY IS UNCERTAINTY SO WE JUST 00:00:53.386 --> 00:00:53.453 THE NEW REALITY IS UNCERTAINTY SO WE JUST ANNOUNCE 00:00:53.453 --> 00:00:53.753 THE NEW REALITY IS UNCERTAINTY SO WE JUST ANNOUNCE HOW 00:00:53.753 --> 00:00:53.920 THE NEW REALITY IS UNCERTAINTY SO WE JUST ANNOUNCE HOW LONG, 00:00:53.920 --> 00:00:54.020 SO WE JUST ANNOUNCE HOW LONG, 00:00:54.020 --> 00:00:55.388 SO WE JUST ANNOUNCE HOW LONG, YOU 00:00:55.388 --> 00:00:55.622 SO WE JUST ANNOUNCE HOW LONG, YOU KNOW, 00:00:55.622 --> 00:00:56.189 SO WE JUST ANNOUNCE HOW LONG, YOU KNOW, THEY 00:00:56.189 --> 00:00:56.322 SO WE JUST ANNOUNCE HOW LONG, YOU KNOW, THEY CAN 00:00:56.322 --> 00:00:56.356 SO WE JUST ANNOUNCE HOW LONG, YOU KNOW, THEY CAN DO. 00:00:56.356 --> 00:00:57.023 YOU KNOW, THEY CAN DO. 00:00:57.023 --> 00:00:57.157 YOU KNOW, THEY CAN DO. THIS 00:00:57.157 --> 00:00:57.490 YOU KNOW, THEY CAN DO. THIS BUT 00:00:57.490 --> 00:00:57.690 YOU KNOW, THEY CAN DO. THIS BUT WE'RE 00:00:57.690 --> 00:00:58.191 YOU KNOW, THEY CAN DO. THIS BUT WE'RE READY 00:00:58.191 --> 00:00:58.425 YOU KNOW, THEY CAN DO. THIS BUT WE'RE READY AND 00:00:58.425 --> 00:00:58.591 YOU KNOW, THEY CAN DO. THIS BUT WE'RE READY AND MAKE 00:00:58.591 --> 00:00:58.892 THIS BUT WE'RE READY AND MAKE 00:00:58.892 --> 00:00:59.092 THIS BUT WE'RE READY AND MAKE SURE 00:00:59.092 --> 00:00:59.225 THIS BUT WE'RE READY AND MAKE SURE TO 00:00:59.225 --> 00:00:59.659 THIS BUT WE'RE READY AND MAKE SURE TO SUPPORT 00:00:59.659 --> 00:01:00.060 THIS BUT WE'RE READY AND MAKE SURE TO SUPPORT THE 00:01:00.060 --> 00:01:00.093 THIS BUT WE'RE READY AND MAKE SURE TO SUPPORT THE BUSINESSES 00:01:00.093 --> 00:01:00.193 SURE TO SUPPORT THE BUSINESSES 00:01:00.193 --> 00:01:00.493 SURE TO SUPPORT THE BUSINESSES AND 00:01:00.493 --> 00:01:00.660 SURE TO SUPPORT THE BUSINESSES AND THOSE 00:01:00.660 --> 00:01:01.061 SURE TO SUPPORT THE BUSINESSES AND THOSE USERS 00:01:01.061 --> 00:01:01.428 SURE TO SUPPORT THE BUSINESSES AND THOSE USERS THAT 00:01:01.428 --> 00:01:01.594 SURE TO SUPPORT THE BUSINESSES AND THOSE USERS THAT COME 00:01:01.594 --> 00:01:01.761 AND THOSE USERS THAT COME 00:01:01.761 --> 00:01:02.228 AND THOSE USERS THAT COME LOOKING 00:01:02.228 --> 00:01:03.596 AND THOSE USERS THAT COME LOOKING FROM 00:01:03.596 --> 00:01:03.630 AND THOSE USERS THAT COME LOOKING FROM HOME. 00:01:03.630 --> 00:01:03.930 LOOKING FROM HOME. 00:01:03.930 --> 00:01:04.030 LOOKING FROM HOME. HOPEFULLY 00:01:04.030 --> 00:01:04.164 LOOKING FROM HOME. HOPEFULLY THIS 00:01:04.164 --> 00:01:04.464 LOOKING FROM HOME. HOPEFULLY THIS CAN 00:01:04.464 --> 00:01:04.831 LOOKING FROM HOME. HOPEFULLY THIS CAN END 00:01:04.831 --> 00:01:04.864 LOOKING FROM HOME. HOPEFULLY THIS CAN END VERY, 00:01:04.864 --> 00:01:05.131 HOPEFULLY THIS CAN END VERY, 00:01:05.131 --> 00:01:05.498 HOPEFULLY THIS CAN END VERY, VERY 00:01:05.498 --> 00:01:05.532 HOPEFULLY THIS CAN END VERY, VERY SOON. 00:01:05.532 --> 00:01:05.632 VERY SOON. 00:01:05.632 --> 00:01:05.999 VERY SOON. BUT 00:01:05.999 --> 00:01:06.132 VERY SOON. BUT PROBLEM 00:01:06.132 --> 00:01:06.366 VERY SOON. BUT PROBLEM BHI 00:01:06.366 --> 00:01:06.499 VERY SOON. BUT PROBLEM BHI TAKE 00:01:06.499 --> 00:01:06.599 VERY SOON. BUT PROBLEM BHI TAKE A 00:01:06.599 --> 00:01:06.733 VERY SOON. BUT PROBLEM BHI TAKE A LITTLE 00:01:06.733 --> 00:01:09.436 BUT PROBLEM BHI TAKE A LITTLE 00:01:09.436 --> 00:01:10.270 BUT PROBLEM BHI TAKE A LITTLE BIT